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Failed to access airSlate Admin Tools

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Written by Yuliia Biletska
Updated over 2 months ago

When trying to access Admin Tools, the following error message may appear:


Oops! Your permissions are still being assigned. Please come back later or add them manually.

This means that you are not authorized to access Admin Tools. Follow the steps below to assign an airSlate set:

1. In the quick find, search for Permission Sets. Then, click it in the search result. In the Permission Sets section, select airSlate Set.

2. In the next window, select Manage Assignments.

3. Next, select Add Assignments.

4. Select the checkbox next to the user you want to assign an airSlate set to and click Next to proceed.

On the next page, click Assign.

5. Once finished, you’ll get a notification that an airSlate Set has been successfully assigned to the selected user, click Done.


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