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Meet altaFlow - a new name for the platform you already know

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Written by Yuliia Biletska
Updated today

On January 15, 2026, airSlate WorkFlow becomes altaFlow.

This is a brand update: a new name, a new primary domain, and a light visual refresh. The most important thing is that the created processes continue without interruption - the impact is minimal, and no action is required from your side.

Why we’re changing the name

Our platform has evolved into a more powerful and intuitive solution. The name altaFlow reflects our future direction while ensuring that everything you currently rely on remains the same.

What changes will you notice?

  • The name becomes altaFlow;

  • Our domain becomes altaflow.com

  • Your workspace URL will use: subdomain.altaflow.com (instead of subdomain.airslate.com);

  • All links (including public, smart, generated via API) continue to work, though they will now redirect to show the same destination under altaflow.com;

  • Support email updates to [email protected]. Existing open support tickets continue as normal. New tickets will not be visible in your Support platform because of the platform upgrade. We are preparing a new place for your tickets where you will see all your history;

  • Updated logos and colors across the workspace (minimal change, mostly visuals);

  • Our applications for Salesforce, NetSuite, Microsoft Dynamics 365 and other premium integrations will also be updated to the new name (functionality remains the same).

What will remain intact?

Your existing setup and day-to-day operations will not be affected, including:

  • Workflow configurations

  • Bot connections to integrations

  • Custom buttons/automations built inside CRMs (e.g., APEX classes used in Salesforce flows)

  • SSO performance

  • SMS and email delivery

  • Webhook addresses

  • API calls and their setup

  • Compliance and security posture

  • Subscription terms

  • General product functionality

  • Previously sent invitations to sign, active documents, and SMS remain active and accessible.

F.A.Q.

Can I still use my old workspace URL (subdomain.airslate.com)?

Yes. Old workspace URLs will continue to open and will redirect to the corresponding subdomain.altaflow.com address.

Do I need to re-connect integrations or bots?

No. Existing bot connections and integrations are not changing.

Will invitations, smart links, or public links stop working?

No. They’ll continue working and will redirect to the same content under altaflow.com.

Will API calls or webhooks need updates?

No. Your existing API setup and webhook addresses are not changing.

Is security/compliance changing?

No. Your compliance and security posture remains the same.

Do I need to update my bookmarks or saved links?

No. Your existing bookmarks will continue to work and will redirect to the same destination under altaflow.com. If you prefer, you can update bookmarks after January 15, 2026, but it’s optional.

Do we need to update email allowlists/spam filters because of the new Support address?

If your organization allow lists specific sender domains/addresses for support communications, you may want to add [email protected]. Otherwise, no action is typically required.

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