The subscription life cycle consists of different stages and durations depending on the type of subscription. Each stage of the life cycle corresponds to specific subscription statuses, features, and access levels. Understanding the subscription life cycle is important for managing your subscription and ensuring uninterrupted access to the platform's features. Let's explore the different stages and durations of each subscription type.
Free trial subscription
Days after Subscribing | Subscription Status | Features and Access |
1 - 30 | Free Trial | No limitations in features. |
31 - 44 | Subscription Expiration | Access to documents sending, data export, integrations limited. |
45 - 61 | Workspace Access Expiration | The access to the workspace is removed. Purchase a desired subscription on the pricing page to retrieve the access or contact support. |
62 | Workspace Deletion | Workspace will be deleted without possibility to retrieve any data. |
Starter and Growth subscriptions
Days after Purchase | Subscription Status | Features and Access |
1 - 364 | Subscription Usage according to plan limits | Full access as per subscribed plan. |
365 | First Charge Attempt | Payment attempted for subscription renewal. |
368 | Second Charge Attempt | Payment attempted for subscription renewal. |
371 | Third Charge Attempt | Payment attempted for subscription renewal. |
374 | Plan Change to Free Trial Subscription | Access and features limited to Free trial period. Check the details of its life cycle above. |